Hi A.Canton,Glad to provide my suggestion.Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you are an Office 365 subscriber, you'll also receive the newest features and tools.You mentioned 3 Macs have different user interfaces even they are using the same version. We suggest you uninstall the AutoUpdate and re-install it from this page to check the result.BTW, may I know that can they update Office successfully?Best Regards,Ivy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading. Thank you, Ivy, for helping.Here is the full story. I have two 4 year old iMacs that are identical. I have an old MacAir as well.All three run Catalina 10.15.2 just fine (although the MacAir is a bit slow.)For an unknown reason all the machines were getting update notices for Office 365 (which I subscribe to) and I would install them. However, I was not getting notices for updates to AutoUpdate.

To do this, go to Start All apps and find the app or program you want to uninstall. Right-click on the app or program and click Uninstall from the drop-down menu that appears. If you don't see. Zoom Video Communications has been in the news again lately, and not in a good way. Of our computers, but I still needed a way to remove it now and in the future. Without all the background details, so read on if you want to see the changes needed to. Suppressing Microsoft AutoUpdate's new macOS Upgrade alert.

So all the machines were running 4.17. On the most recent updateto Office I noticed that one iMac got the new AutoUpdate interface with the listing of recently updated programs (Word, Excel, etc.), but the other two were getting the old gray screen.So I downloaded the 4.19 version today and installed it on all 3 machines.

(I did not uninstall the old version. I don't know the procedure to do that.)On the iMac that had the new screen, it still does. However, the other two still get the legacy gray screen. But they still updated Office 365 to the January updates that came out yesterday.In the past I'd get update notices for just AutoUpdate, but I've not had that since updating to Catalina.So, I'm perplexed.I could understand if the MacAir could not handle the new screen, but the two iMacs with the exact hardware and software configuration should each get the new screen. And only one of them does.All I can think of is that there is some program in some library that isn't getting updated.

Or it could be a Catalina issue. We all know that macOS 10.15.2 has issues. Perhaps the next update will fix this.I'm very technical so if you have some suggestions, please let me know.

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When I bring up AutoUpdate and do About on all 3 machines, I see it is running 4.19 but I get the 'old' screen on two of them. What would cause that?

Should I uninstall AutoUpdate and reinstallit? How do you un-install?

The program is not in Applications.)Thanks,Al. Hi A.Canton,Based on our test, here is the UI we have when using 4.19 version of AutoUpdate on Catalina. Is the same as yours?The way to uninstall AutoUpdate is go to Application-AutoUpdate- Right click- Move To Trash. Then we can re-install the latest version.

As you didn’t uninstall the previous version of AutoUpdate, we suggest you can check the outcomes after uninstalling the old versionone. (Click Microsoft AutoUpdate- About Microsoft AutoUpdate, to check the version after opening it.)Last, if this screenshot is not the same as yours, could you please provide the screenshot of new UI of 4.19 version for us?Best Regards,Ivy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading. The screen you showed is what is on one of my iMacs. The other two have the old gray screen. I can't figure out why seeing as they are all running the same version of AutoUpdate as well as the Office 365 apps and Catalina.MicrosoftAutoUpdate (4.19) is NOT in the Applications directory (folder) on any of the three machines.Microsoft must have renamed it and put it somewhere else, Any idea what and where that might be?One other item from your screenshot.

The Microsoft programs in my Application folder do NOT have a version number in the name (like 16.32 in your screenshot.) Perhaps because they are part of the '365' platform and are constantly updated so there is no ver.number. Like if I had bought a single program instead of the subscription.Why does one iMac have the 'new' screen just like yours. And the other two don't? You are my only hope in figuring this out.Al. Hi A.Canton,By default, all the downloaded suites or packages will show in Download folder in Finder and all the installed app will show in Application. We suggest you useSpotlight Search to search the name of application.I’ve checked the cache folder on Mac, we suggest you go to Finder Click on Commnad + Shift + G Enter / Library/ Containes under UBF8T346G9.ms folder, move all the folders related to AutoUpdateto trash. Then access AutoUpdate to check the result.(At my end, they are:com.microsoft.autoupdate.fbacom.microsoft.autoupdate 2)Last, we need to use different versions of Office to test due to work, so we just rename each of them so that we can find easily.You can feel free to contact us.Best Regards,Ivy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading.

I used a 'find utility' and on all of my iMacs the AutoUpdate is here:/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.appYou did not mention the MAU2.0 folder (above).There is also this folder:/Library/Application Support/Microsoft AutoUpdate which has 2 files:AriaStorage.dbFirstStartTime.datLike you I have:/Users/al/Library/Group Containers/UBF8T346G9.mscom.microsoft.autoupdate.fbacom.microsoft.autoupdate2All three machines are the same. Only one has the new screen. So given the above, tell me again what you want me to delete or move and I'll give it a try.Al. Hi AI,I did lots of research on Mac, I found that if we delete AutoUpdate in “ /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app”, then the application will be uninstalled. And I didsee the other cache folder you said, but the Microsoft AutoUpdate.app in MAU2.0 folder will affect the operation of AutoUpdate.As we can’t reproduce this issue and these folders are the same all 3 machines at your end.

You can create a new user profile to check if the issue will happen or not, if issue won’t persist inwhich means the old account setting and cache files caused this issue. Then you can delete all the folders and files which are related toAutoUpdate and re-install it from, in short, completely uninstall and reinstall it.Best Regards,Ivy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading. Correct me if I'm wrong.You want me to delete in /Library/Application Support/Microsoft/MAU2.0Microsoft AutoUpdate.appYou want me to delete:/Users/al/Library/Group Containers/UBF8T346G9.mscom.microsoft.autoupdate.fbacom.microsoft.autoupdate2/Library/Application Support/Microsoft AutoUpdate which has 2 files:AriaStorage.dbFirstStartTime.datOn the above files do I just delete the files OR the parent folders?After that you want me to download and download and install MicrosoftAutoUpdate4.1Updater.pkgI assume it will create new files? Does it create new folders if they don't exist?If that will work, then there is no need to create a new user, right?Al. I didn't wait for your answer and went ahead.On my MacAir I deleted everything that you said above and reinstalled.

I saw that the folders were all re-created with new files in them. But when I tired the program there was no change.So, I created a new user, and sure enough that worked. I got the latest AutoUpdate screen.So, what can I do on my 'real' account on these machines to get AutoUpdate to work correctly? What file do you think is causing the problem that I must have failed to delete (or know about?) Maybe a plist somewhere? Maybe a cache file? Dear AI,Thanks for your cooperation and for posting back. Based on your steps, we can understand that this issue is not related to all the cache folders as it persists after deleting all of them related to MAU.

In the new user profile, everything works fine and you can see the new user interface. It provesthat this issue may be caused by conflicts between MAU and other programs on Mac.However, we have limited resource to check the root cause, you can move all important documents to this new user account to continue work if you don’t mind. Or if you a have strong concern about the root cause of this issue, wesincerely suggest you contact to move further. They will give you a better solution.I appreciate your efforts and understanding.Best Regards,Ivy - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading.

I have just noticed on My Macbook Air that window pop up on my Macbook Air apps Advanced Mac Cleaner and inform me that its start to scan my Mac and save my Macbook from errors.Last night my younger brother was used my Macbook Air and i suppose accidentally he was installed this utility. Is it good for my Mac or should i uninstalled it right now. Because scan is complete already and its shows me 1389 Errors on my Macbook Air. Should i purchase this tool full version or remove it. Because on other discussion thread on apple website here i just noticed that everyone share their bad experience and recommended to uninstall.

Advanced Mac Cleaner is fake virus utility. What to do now. Should i remove these 1389 errors or uninstall it. You installed a fake 'utility' called 'Advanced Mac Cleaner.' Like any software that purports to automatically 'clean up' or 'speed up' a Mac, it's a scam. To remove it, take the steps below.

Some of the files listed may be absent. Back up all data before proceeding.If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.Step 1Triple-click anywhere in the line below on this page to select it:/Library/LaunchAgents/com.pcv.hlpramc.plistRight-click or control-click the highlighted line and selectServices ▹ Reveal in Finder (or just Reveal)from the contextual menu. A folder should open with an item selected.

Move the selected item to the Trash. Log out or restart the computer.If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, selectGo ▹ Go to Folder.from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included.

Press return.Step 2Move the following item to the Trash as in Step 1:/Library/Application Support/amcThis time you may be prompted for your administrator login password. There's no need to log out after taking this step.Step 3Move this item to the Trash:/Library/AdvancedMacCleanerStep 4Open the Applications folder and move an item named 'Advanced Mac Cleaner' (if it's present) to the Trash. Empty the Trash. The instructions that I posted in this discussion a few months ago are now outdated. Since people are still finding the discussion, I'll post an update.First, never use any kind of 'anti-virus' or 'anti-malware' software on a Mac.

That's how you cause problems, not how you solve them. Don't follow the instructions of the scam developer, either.It's likely that you will have installed other malware along with 'Advanced Mac Cleaner.' If you still have problems after removing it, I strongly suggest that you start your own discussion to address those problems.To remove 'Advanced Mac Cleaner,' please take the steps below. Some of the files listed may be absent in your case. Back up all data before proceeding.Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future.

Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.Step 1Triple-click anywhere in the line below on this page to select it:/Library/LaunchAgentsRight-click or control-click the highlighted line and selectServices ▹ Openfrom the contextual menu. A folder named 'LaunchAgents' may open. If it does, look inside it for files with a name that begins like this:com.pcv.Move any such file to the Trash.If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, selectGo ▹ Go to Folder.from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.Step 2The malware is now permanently inactivated, provided that you don't reinstall it. This step is optional.Delete the following items, if they exist, as in Step 1:/Library/Application Support/amc/Library/AdvancedMacCleanerThere's no need to log out or restart after taking this step.The problem may have started when you downloaded something, such as the application 'FileZilla,' from the 'Sourceforge' website or some other Internet cesspit.

Never visit that site again. All software should be downloaded only from the developer's website or from the Mac App Store, if applicable. You installed a fake 'utility' called 'Advanced Mac Cleaner.' Like any software that purports to automatically 'clean up' or 'speed up' a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent.

Back up all data before proceeding.If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.Step 1Triple-click anywhere in the line below on this page to select it:/Library/LaunchAgents/com.pcv.hlpramc.plistRight-click or control-click the highlighted line and selectServices ▹ Reveal in Finder (or just Reveal)from the contextual menu. A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C.

In the Finder, selectGo ▹ Go to Folder.from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included.

Press return.Step 2Move the following item to the Trash as in Step 1:/Library/Application Support/amcThis time you may be prompted for your administrator login password. There's no need to log out after taking this step.Step 3Move this item to the Trash:/Library/AdvancedMacCleanerStep 4Open the Applications folder and move an item named 'Advanced Mac Cleaner' (if it's present) to the Trash. Empty the Trash. The instructions that I posted in this discussion a few months ago are now outdated.

Since people are still finding the discussion, I'll post an update.First, never use any kind of 'anti-virus' or 'anti-malware' software on a Mac. That's how you cause problems, not how you solve them.

Don't follow the instructions of the scam developer, either.It's likely that you will have installed other malware along with 'Advanced Mac Cleaner.' If you still have problems after removing it, I strongly suggest that you start your own discussion to address those problems.To remove 'Advanced Mac Cleaner,' please take the steps below. Some of the files listed may be absent in your case. Back up all data before proceeding.Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.Step 1Triple-click anywhere in the line below on this page to select it:/Library/LaunchAgentsRight-click or control-click the highlighted line and selectServices ▹ Openfrom the contextual menu.

A folder named 'LaunchAgents' may open. If it does, look inside it for files with a name that begins like this:com.pcv.Move any such file to the Trash.If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C.

In the Finder, selectGo ▹ Go to Folder.from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.Step 2The malware is now permanently inactivated, provided that you don't reinstall it.

However, Elise's tragic past makes her reluctant to use her abilities. Insidious 3 online subtitrat. You probably already know what the movie's about, but just in case. Released June 5th, 2015, 'Insidious: Chapter 3' stars, The PG-13 movie has a runtime of about 1 hr 37 min, and received a score of 52 (out of 100) on Metacritic, which assembled reviews from 26 top critics. Here's the plot: 'When teenager Quinn Brenner (Stefanie Scott) senses that her late mother is trying to contact her, she seeks help from gifted psychic Elise Rainier (Lin Shaye).

This step is optional.Delete the following items, if they exist, as in Step 1:/Library/Application Support/amc/Library/AdvancedMacCleanerThere's no need to log out or restart after taking this step.The problem may have started when you downloaded something, such as the application 'FileZilla,' from the 'Sourceforge' website or some other Internet cesspit. Never visit that site again.

All software should be downloaded only from the developer's website or from the Mac App Store, if applicable. Apple Footer.This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.